Guide to Running / Managing or Opening Your Own Restaurant

There are a few things you should know before running / managing or starting a business in the hospitality industry.

First and foremost, the hospitality industry is all about providing excellent customer service. This means that your business will need to be focused on making sure that your guests have a positive experience from the moment they walk in the door until the moment they leave. Secondly, it is important to remember that the hospitality industry is very competitive. This means that you will need to make sure your business stands out in some way, whether it is through offering unique services or having a standout décor.

Planning a Restaurant Business

  • Definition of a restaurant

  • What is restaurant management?

  • Restaurants in the catering industry

  • Commercial Restaurant and Catering Segment

  • Non Commercial Catering Segment

  • Restaurant industry in the UK

  • Popular types of restaurant

Restaurant Industry

  • Preparing your business plan

  • Why do you need a plan?

  • How can you be benefited?

  • Figuring out where to start

  • Deciding on what kind of restaurant?

Choosing Your Restaurant

  • First impression

  • Public areas in your restaurant

  • Outdoor areas

  • Front work areas

  • Delivery areas

  • Kitchen layout

  • Refuse storage

  • Parking, Licence

  • Local government and your business

Restaurant Layout and Legal Requirements

  • The importance of the menu

  • Types of menus

  • Menu planning and Dish creation

  • Truth and Accuracy in the menu

  • Special diets

  • Projecting menu costs

  • Examples of menus

Menu Planning

Getting Wines Right

  • Pricing wines

Guidelines for Selling Alcohol

Water, Coffee and Tea

  • Coffee

  • Tea

  • Other drinks

Drinks Management

Purchasing

  • Listing what you need

  • Purchasing specifications

  • Finding suppliers

  • Ordering

Storage

  • Types of storage

    Building an efficient inventory system

  • Reducing waste

  • Eliminating spoilage

Receiving

  • Receiving tips

Purchasing, Receiving, Inventory and Storage

Financing Your Business, Recruitment and Other Tasks

Raising the Money

Working in a Partnership

Capital Expenditures

Evaluating Financial Performance

  • Daily Business Review

  • Cash Flow Analysis

Managing Costs

Financing Your Business